We have managed and audited in excess of 60 outsource contracts on behalf of our clients. Service aggregation as a model requires us to manage not just the appointed outsource service provider, but also to manage subcontractor and non-subcontractor third parties hired by the client.

The high level services offered as aggregator include:

  • • definition of requirements for obtaining third-party services
  • • identification of functions that might be effectively outsourced
  • • procurement management services, including:
    1. Preparation of RFPs, due diligence, selection, evaluation, negotiation
    2. Transition management, assessment of the effectiveness of the implementation,
    3. Optimisation planning and realignment / re-design of functions and services to be outsourced
  • • oversight and integration of the other service provider’s activities into the client’s business
  • • management of legal and contractual deliverables

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