The primary audience for this course is any IT, facilities or data centre operations professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre. This represents both end-customers and/or service providers/facilitators. It is highly recommended for Data Centre Managers, Operations/ Floor/Facility Managers, IT Managers, Information Security Managers, Security Professionals, Auditors, Risk Managers/Professionals responsible for IT/corporate governance.
Data centres are at the core of many organizations. Downtime, of applications or the data centre itself, could lead to major direct and indirect losses to the business. This has led many organizations to build resilience at various levels such as at the data centre infrastructure and at the ICT layer. Most companies either overspend or underspend as they are unable to answer basic questions such as ‘What is the cost of downtime?’ This could be at the application level and/or the data centre itself. This course explores the theoretical aspects of risk and then affords the delegate to apply the theory based on a case study during the course to better understand the concept of IT and/or data centre risk.